Carevale Pharmaceuticals Refund and Returns Policy
- Returns Policy:
- Products purchased from Carevale Pharmaceuticals can be returned within 10 days of receipt.
- To be eligible for a return, the product must be unused, unopened, and in its original packaging.
- Prescription medications and perishable items cannot be returned.
- Refund Policy:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, a refund will be processed to the original method of payment within 10-15 business days.
- Shipping charges are non-refundable, and customers are responsible for return shipping costs unless the return is due to our error or a defective product.
- Exchanges:
- We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact our customer service team within 10 days of receipt.
- How to Return a Product:
- To initiate a return, please contact our customer service team at [email carevalepharmaceuticals@gmail.com] or [phone number: +91-9205620491, +91-8076458859] to obtain a Return Authorization Number (RAN).
- Pack the product securely in its original packaging, include the RAN, and ship it back to us at the address provided.
- We recommend using a trackable shipping service for returns, as we cannot guarantee that we will receive your returned item.
- Damaged or Incorrect Products:
- If you receive a damaged or incorrect product, please contact our customer service team within 7 days of receipt to arrange for a replacement or refund.
- We may require photo evidence of the damaged or incorrect item to process your request.
- Contact Us: If you have any questions or concerns about our Refund and Returns Policy, please contact our customer service team at [email address: carevalepharmaceuticals@gmail.com] or [phone number: +91-9205620491, +91-8076458859].